The GmbH seated in Aachen provides their customers with services all about roaming in the rapidly growing e-mobility market. As one of the leading roaming platforms in Europe, thousands of transactions are processed through our systems on a daily basis. A daughter company to the German SMART/LAB GmbH and the Dutch Stichting ElaadNL, has helped shape the e-mobility market in Europe since 2014, with a deliberate focus on the energy sector owed to its ownership structure.

Aside from Data processing, the GmbH offers a wide range of services, including consultancy and development tasks. Especially important for us is a frequent participation in research projects on a national and international level to constantly sharpen and enhance our innovative spirit.

Thanks to our long experience in the e-mobility market we can rely on a large networks of partners from the economic and governance sectors, allowing us to participate in the discussions that influence the direction of development for the emerging market of electric car charging.

In this dynamic area we are looking to fill the following position as soon as possible:

Technical support specialist

We offer:

  • Office desk in a friendly team, mobile working is available
  • 30 days of paid vacation
  • 2 year contract with the goal of making it indefinite, no project- or time-based work
  • Electrifying topics in a rapidly growing, dynamic market
  • Perks like an electric motorcycle, fresh fruit, free coffee and more!
  • A multitude of interesting tasks: This is no hotline job

Your profile:

  • Qualifications (Vocational training) from the sectors of technology, IT or clerk
  • Entry level position, suitable for graduates and beginners
  • Some knowledge of web technologies, SQL are a bonus
  • Enthusiasm for innovative topics, sustainability and electric mobility
  • Team & customer friendly communication skills
  • Independent problem solving skilly
  • Very good German and English skills


Your tasks:

  • First und Second Level Support for our B2B Customers in German and English
  • Assisting our customers in technical onboarding
  • Order processing all around our IT-services
  • Tight cooperation with our development & sales departments

Did we pique your interest? Do you see yourself tackling these tasks with glee? Then please send us your application and all relevant documents together with your soonest possible start date and your desired salary whilst referencing the sign ECL 22/04.


Apply at: GmbH
Krefelder Straße 195
52070 Aachen

Phone: +49 241 181-1900